Haliviq

Meet Customers
Where They Already Are: LINE

We build LINE Mini Apps, chat-based ordering, and Official Account setups so Thai customers can browse, ask a question, and pay without leaving the app that is already open on their phone. Behind the chat window we connect your catalog, stock, and order system, so what customers see matches what you can really deliver. It suits retailers, restaurants, clinics, and service brands whose customers already talk to them on LINE.

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Inside LINE, no app to install

We build LINE Mini Apps, chat commerce experiences, and Official Account integrations that let customers browse, chat, and pay without ever leaving LINE. The work includes Mini Apps built on LIFF, ordering flows made of Flex Messages, LINE Pay checkout, rich menus that keep the main actions one tap away, and backend links to your product and order systems. Everything is designed around how Thai customers already use LINE, with Thai-language wording, and tested inside the LINE app on real phones.

Capabilities

Key Capabilities

Concrete capabilities we bring to this engagement — not buzzwords.

LINE Mini App Development

Mini Apps on LIFF with LINE Login, so customers are recognised without a sign-up form. Browse, cart, order history, and checkout all stay inside LINE.

Chat Commerce & Official Accounts

Ordering flows built from Flex Messages and quick replies, plus Official Account setup for segmented broadcasts that lead straight to a product.

Payments Inside LINE

LINE Pay inside the chat and Mini App, with confirmation messages, failed-payment handling, and refunds covered.

Platform & Backend Integration

Real-time links to your catalog, stock, order system, and CRM, so sold-out items vanish and order status is always current.

Rich Menus & Navigation

Menus that put order, track, book, or contact one tap away, and can differ for members and new followers.

Analytics & Growth

Tracking from menu tap to order, plain-language reports, and a monthly suggestion for the next improvement to test.

Tools We Use

Technologies We Use

The LINE developer platform paired with a modern web stack for Mini Apps that feel fast and native.

LIFFLINE Messaging APILINE LoginLINE PayFlex MessagesRich MenusLINE Official AccountReactNext.jsTypeScriptNode.js

How We Work

Our Approach

A clear path from discovery to a launched Mini App — adjusted per business, never one-size-fits-all.

01

Discovery

How customers talk to you on LINE today, and which journeys to move first

02

Design

Chat flows, screens, rich menus, and Thai wording on a clickable mock-up

03

Development

LIFF Mini App and chat flows you can try inside LINE every sprint

04

Integration

LINE Pay, catalog, stock, and orders, tested on awkward cases

05

Review & Launch

LINE platform review, go-live, and an announcement to followers

06

Growth

Segmented broadcasts and steady conversion improvements

FAQ

Straight answers about building on LINE.

A LINE Mini App is a web app built with LIFF that opens instantly inside LINE, with no download and no app store listing to wait on. Customers use it to browse, order, and pay inside a chat window they already have open, and they reach it from a message, a rich menu, or a QR code.

Yes. We build backend integrations so the Mini App reflects real inventory, pricing, and order status from your existing systems, instead of maintaining a separate product catalog that someone has to update by hand.

Yes. Checkout can be completed with LINE Pay directly inside the chat or Mini App, keeping the whole purchase in one flow without sending the customer to an external payment page. We also handle confirmation messages, failed payments, and refunds.

Not necessarily. We can set up and configure a new Official Account as part of the project, or build on top of an OA you already run, including migrating your current rich menus and automation.

A focused Mini App with catalog and checkout typically launches in 5-6 weeks. Projects with deeper backend integration, custom chat commerce flows, or several Official Accounts usually run 8-10 weeks.

Pricing depends on catalog complexity and the depth of backend integration. A focused Mini App project typically starts in the high five figures (THB). Broader chat commerce and CRM-integrated builds are quoted after a discovery call.

Yes. You own the LIFF application code, the backend integration, and the Official Account configuration. You can extend or maintain it yourselves, or use our ongoing support.

Partly. A Mini App launches from a LINE touchpoint, so it works best alongside Official Account growth: rich menu placement, QR codes in store and on packaging, and ad campaigns. We help plan that acquisition alongside the build.

A chatbot replies with text and cards. A Mini App is a full-screen app with a catalog, cart, and account pages. The best setups use both: the chat starts the conversation and the Mini App takes over for browsing and checkout.

We design the data flow with PDPA in mind. We ask only for what is needed, explain why in clear Thai, and store data in systems you control. If you want a formal review, our PDPA compliance service can cover the rest.

Have a project in mind?

We'd love to hear what you're building.

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