Understand Your Users
At a Deep Level

The best products are built by teams who deeply understand the people they serve. Haliviq runs user research in Bangkok and across Thailand, from five-person interview rounds to larger surveys, and turns what people say and do into findings your team can act on. The aim is simple: replace assumptions with evidence, and opinions in the meeting room with what customers actually told us.

• Research planning, recruitment and moderation
• Interviews, surveys, diary studies and contextual inquiry
• Usability testing: moderated, unmoderated and remote
• Synthesis, affinity mapping and insight generation
• Personas, journey maps and opportunity frameworks
• Research run in Thai or English, with notes and clips your team can reuse