Haliviq
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NFI – National Food Institute: Public-Sector Website with Service Search

The National Food Institute offers many services to businesses and researchers, from testing to research support, but the old site hid that range behind navigation that was hard to follow. We rebuilt the site around one question: can a first-time visitor find the service they need within a minute? The answer was a clear category structure, a working service search, and pages that spell out how each process runs and how long it takes. The result serves the people who actually use it, not only as an online brochure. Below we describe what we delivered, how we worked and the technology involved.

Industry

Government & Public Sector

Platform

Responsive Website

Year

2025

Services

4

Services Provided

UX/UI DesignWeb DevelopmentLab Service Search SystemResearch Content Organization
NFI – National Food Institute

Project Objectives

  • Let a first-time visitor find the specific service they need in under a minute.
  • Organize a wide range of institutional services into clear, navigable categories.
  • Explain process and turnaround time clearly enough to reduce inbound inquiry calls.
  • Make research content and public resources easy to find and download.
  • Build a modern, credible web presence for a public institution.
  • Keep the site readable for visitors with different levels of familiarity with the institute and with technology.

What We Delivered

  • A responsive public-sector website
  • Service and research content organized into clear categories
  • A working search system for institutional services
  • Process and turnaround-time information pages
  • A downloadable-document structure for public resources
  • Accessible, standards-based page templates
  • A content management setup the institute can update as services change

How We Built It

1

Institutional research

We gathered the full list of services and the user groups each one is meant for. Seeing the whole range in one place showed us where the old navigation had been hiding things.

2

Information architecture

We organized services and research into categories a non-expert visitor can follow. Names and groupings use the words visitors use, not internal department labels.

3

Development

We built a fast, accessible website for a mixed audience of business and research users. The search and filter system was built together with the category structure so the two agree with each other.

4

Content organization

We structured service and research content so each entry is complete and searchable. Process steps, turnaround times and downloadable documents all have a consistent place.

Technology & Tools

Next.js front end, for quick pages and clean URLsService search and filtering system, so visitors can narrow a long list quicklyCloud hosting and CDN for reliable delivery of pages and documentsContent management for institutional updates, edited by the institute's own staffAccessible, standards-based markup that works for a broad public audienceOn-page SEO foundation for service and research pages

Results

  • The new website organizes services so visitors can find them on their own.
  • A working search system reduces reliance on phone-based inquiries.
  • Process and turnaround information is published clearly for the first time.
  • The web presence is modern and suited to the credibility a public institution needs.
  • Downloadable resources sit in a consistent structure that is simple to maintain.

FAQ

Short answers about this project.

A public-sector website with a service-search system like this typically takes around three months. Gathering and organizing the service information is the part that takes longest.

A Next.js front end with a dedicated search and filtering system, content management for institutional updates, and cloud hosting with a CDN.

It lets a visitor type what they need, or narrow by category, and see matching services at once. This replaces scrolling through long pages or calling the institute to ask.

Many calls to an institute are people asking how a service works and how long it takes. Putting those answers on the site reduces those calls and helps visitors plan before they get in touch.

Yes. Services, research content and documents sit in a content management structure that staff can edit without a developer.

Yes. The service-categorization and search structure applies to other government bodies and institutes with a wide catalog of services. We adapt the categories and the search filters to each organization.

Read the Full Case Study

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